Contact Us
Our team of experts is ready to provide top-notch manufacturing solutions tailored to your needs. Contact us today for a consultation and let us take your production processes to the next level.
Let’s get connected
Please feel free to get in touch on the contact details provided below:
Address: No.58, Anping Filter Material City, Hengshui City, Hebei Province
Phone: +8618232911129
Email: [email protected]
TOMAI MESH solutions
Frequently Asked Questions
Here is a compilation of all the information you might care about to help you find the answer quickly. If you have more questions, please feel free to contact us.
Do you offer custom service?
Yes, our company provides customized service. We can customize the processing according to the specific needs of customers. We can provide personalized solutions according to the size, aperture, material requirements and other special needs of our customers. Our technical team will ensure that customized products meet your requirements and provide professional design and manufacturing support.
How long is the product delivery time?
The lead time of the product usually depends on the number of orders, complexity and whether custom processing is involved. Delivery times for standard products are generally 7-15 business days, while custom products can take longer, usually 15-30 business days. We will confirm the specific delivery time with you according to the order status and do our best to ensure timely delivery. If there is an urgent need, please contact us, we will arrange priority production according to your requirements.
Do you provide after-sales service?
Yes, we provide comprehensive after-sales service. Our after-sales team will assist with any problems encountered during the use of the product, including installation, use and maintenance. If you find quality problems or have any technical questions during use, please feel free to contact us, we will provide you with timely technical support and solutions. We are committed to ensuring customer satisfaction and providing you with long-term support.
Can you provide samples for me to test?
We are more than happy to provide our customers with samples for testing. For standard products, you can request samples directly for testing to ensure that the product meets your needs. For custom products, we can provide small batch samples or preliminary designs for your review. After confirming the sample, we will further adjust and improve the product design based on your feedback. The cost and freight of the sample can be further discussed with our sales team.
Do your products meet international standards?
Yes, all our products meet international quality standards. We strictly follow the ISO certification system and related industry standards for production and inspection to ensure that every product meets the high quality requirements.
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